Labelling

Labelling works because it makes the unspoken explicit. Done well, it disarms tension and builds trust. Here’s how:
- Listen carefully for tone, pauses, and stress points.
- Respond with empathy: “It sounds like…” / “It seems like…”
- Stop talking. Let the silence do its work.

In Asia Pacific, where many executives avoid direct confrontation, labelling allows sensitive concerns to surface without conflict.

If you’d like your teams to use labelling to cut through silence and uncover real issues, please email Negotiation@meshadv.com or Contact Us directly.

Image by djedj / Pixabay